Customer Service Administrator
This is a crucial role in our Customer Service Department which will involve providing assistance to our existing customers as well as new customers, liaising with Field Service Engineers. You should be confident and able to react quickly to problems, you will be the first point of contact our customers have with us, and so a professional manner, great personality and sense of humour are vital. Experience in the waste industry would be preferable.
Good computer skills, including Microsoft Office, attention to detail and a willingness to learn is a must. Technical/mechanical knowledge of our products will be provided.
The position has a range of responsibilities which cover Consumables, Service, Sales and other general duties.
Skills
Good attention to detail Excellent communication skills written, face to face and via telephone Ability to adapt and deal with difficult situations professionally and considerately Proactive, self motivated, with the ability to use own initiative Confident approach to learning and using bespoke ICT systems e.g. minimum intermediate user of Microsoft Office packages.
Salary
Competitive Basic salary
Contact
Jean Davies
j.davies@acmplc.com
0844 884 4176
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YOU CAN ONLY MANAGE WHAT YOU MEASURE
- Save time and money
- Unique online waste management tracking program
- Environmental compliance
- Manage and measure all your waste
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